Privacy Policy

Your privacy and the security of your personal information is very important to us.

CHILL value our customers and visitors to our websites and respect your concerns about the privacy of your personal information and data security. Our Privacy and Security Policy (the “Privacy Policy”) is intended to protect your privacy and provide you with a safe and secure experience in fashion, style and shopping. This Privacy Policy applies to our Websites hosted in Hong Kong namely This Privacy Policy protects consumers providing information through our websites and stores and is not designed to protect business information. By using our Websites or providing information to us at our stores, you consent to the collection and use of your personal information. In addition to reviewing our Privacy Policy, you should also read our Terms of Use for our Websites. Use of our websites constitutes your agreement to its terms and conditions.

Our Privacy Policy will change over time

Because we continue to develop our Websites and take advantage of technologies to improve the services we provide, our policies will change over time. We encourage you to refer to this Privacy Policy from time to time to stay abreast of our most current privacy policy practices. If you are a registered user of our Websites, we may notify you by email of material changes to our Privacy Policy using the most current email address you have provided to us. Your continued access and use of our Websites will constitute your acceptance of any changes or revisions to our Privacy Policy.

E-mail address and passwords

When you register to become a member of our website, we will ask you to provide us a password.  We will only identify you in our website by your e-mail address and password.  Please ensure to keep your password safe. If you lost your password, pleaselet us know immediately.

Registration Information

When you register to become a member of our website, we will ask you to complete a registration form asking your name, address, telephone number and e-mail address. You ahve the option to provide any additional information as you wish. we are using this infomation for our own internal satistics use and to provide a better service to you.

Marketing materials

We reserve our right to communicate with you via post, telephone and any means of electronic communications, information regarding your orders or any upcoming promotions.  By registering in this website or making a purchase through our website, it constitutes your consent of such actions.  If you do not wish us to contact you regarding any maketing activities, please let us know immediately.

Third Party

We will not disclose any of our customers’ personal data to any thrid parties, except when it is necessary for us to disclose your data to our service provider(s) in order to provide a service to us or to our customers.  Once such service is ended such service provider(s) will no longer have access to any personal data whcih they would have been before.
When we are requested by law or by law enforcement agencies we may disclose our customers’ data.

Data storage and exchange

All our customers’ data will be stored in our server in Hong Kong.  The data held in our server is encrypted to prevent unauthorised access.

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